Email & Chat Process Executive

20,000 - 28,000 /month

Kelly Groups India

11 Bungalow Colony, Indore

कस्टमर सपोर्ट / टेलिकलर मध्ये फ्रेशर्स

New Job

1 ओपनिंग

फुल टाईम

आवश्यक skills

Computer Knowledge

Job Highlights

Industry Type: BPO

Languages: Hindi

10वी पास आणि त्याहून अधिक

All genders

5 days working | Flexible Shift

Job Benefits: Insurance

Internet Connection, Laptop/Desktop, PAN Card, Aadhar Card, Bank Account

तुम्ही यासाठी योग्य आहात का हे पाहण्यासाठी रजिस्टर करा!

Job चे वर्णन

We are looking for a Email & Chat Process Executive to join our team at Kelly Groups India. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹20000 - ₹28000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner

Address customer queries, concerns, and complaints with a problem-solving approach

Maintain accurate records of customer interactions and follow-ups

Provide timely and relevant information to customers to resolve their issues

Work collaboratively with other teams to escalate and resolve complex issues

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 10th Pass and candidate must be a fresher. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the Flexible shift.

इतर details

It is a Full Time कस्टमर सपोर्ट / टेलिकलर job for candidates with Freshers.

More about this Email & Chat Process Executive job

What is the eligibility criteria to apply for this Email & Chat Process Executive job?
Ans: The candidate should be 10वी पास आणि त्याहून अधिक and above with Freshers of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹20000 - ₹28000 दरमहा that depends on your interview. It's a फुल टाईम job in Indore.
How many working days are there for this Email & Chat Process Executive job?
Ans: This Email & Chat Process Executive job will have 5 working days.
Are there any charges applicable while applying or joining this Email & Chat Process Executive job?
Ans: No, there is no fee applicable for applying this Email & Chat Process Executive job and during the employment with the company, i.e., KELLY GROUPS INDIA.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Email & Chat Process Executive role?
Ans: There is an immediate opening of 1 Email & Chat Process Executive at KELLY GROUPS INDIA
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this कस्टमर सपोर्ट / टेलिकलर job.
What are the timings of this Email & Chat Process Executive job?
Ans: This Email & Chat Process Executive job has Flexible Shift.