Email & Chat Process Executive

We are looking for an enthusiastic and dedicated Email & Chat Process Executive to become a valuable part of our team for Amazon India based in Kolkata, located at Salt Lake. The role offers 17k-23k and involves managing customer calls, delivering outstanding customer service related to Ecommerce Industry . Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

• Manage incoming and outgoing calls in a professional manner.

• Respond to customer inquiries, complaints, and concerns with a problem-solving mindset.

• Log customer interactions and track follow-ups.

• Offer timely and relevant solutions to resolve customer issues.

• Collaborate with team members to escalate and address more complex concerns.

• Meet key performance metrics including call handling time, customer satisfaction, and resolution rates.

Job Requirements:

We are seeking candidates with 0-5years of experience in customer service or telecalling. The role involves resolving customer complaints, providing the right information, and escalating complex problems to the relevant department when needed. A HS Passed is required, and candidates must be open to working 5 Days during the Rotational shift.

• It is a Full Time कस्टमर सपोर्ट / टेलिकलर job for candidates with 0 - 5 years of experience.

More about this Email & Chat Process Executive job

1. What is the eligibility criteria to apply for this Email & Chat Process Executive job?
   Ans: The candidate should be 12वी पास आणि त्याहून अधिक and above with 0 - 5 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹17000 - ₹23000 दरमहा that depends on your interview. It's a फुल टाईम job in Kolkata.
3. How many working days are there for this Email & Chat Process Executive job?
   Ans: This Email & Chat Process Executive job will have 5 working days.
4. Are there any charges applicable while applying or joining this Email & Chat Process Executive job?
   Ans: No, there is no fee applicable for applying this Email & Chat Process Executive job and during the employment with the company, i.e., AMAZON PRIME.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Email & Chat Process Executive role?
   Ans: There is an immediate opening of 5 Email & Chat Process Executive at AMAZON PRIME
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this कस्टमर सपोर्ट / टेलिकलर job.
8. What are the timings of this Email & Chat Process Executive job?
   Ans: This Email & Chat Process Executive job has Rotational Shift.