Email And Chat Process Executive

We are seeking a motivated and professional Email And Chat Process Executive to join our team for Task Us in Mumbai at our Airoli location. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Hospitality, Travel & Tourism. The role offers ₹18000 - ₹26000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

• Handle customer calls in a professional and efficient manner.

• Address customer queries, concerns, and complaints with a problem-solving approach.

• Maintain accurate records of customer interactions and follow-ups.

• Provide timely and relevant information to customers to resolve their issues.

• Work collaboratively with other teams to escalate and resolve complex issues.

• Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates.

Job Requirements:

The ideal candidate should have 0.5 - 6+ years of experience in customer service or a telecaller role and should be proficient in any language. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. This position requires 12th Pass, and the candidate should be willing to work 5 days working during the Rotational shift.

• It is a Full Time कस्टमर सपोर्ट / टेलिकलर job for candidates with 6 months - 6+ years Experience.

More about this Email And Chat Process Executive job

1. What is the eligibility criteria to apply for this Email And Chat Process Executive job?
   Ans: The candidate should be 12वी पास आणि त्याहून अधिक and above with 6 months - 6+ years Experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹18000 - ₹26000 दरमहा that depends on your interview. It's a फुल टाईम job in Mumbai.
3. How many working days are there for this Email And Chat Process Executive job?
   Ans: This Email And Chat Process Executive job will have 5 working days.
4. Are there any charges applicable while applying or joining this Email And Chat Process Executive job?
   Ans: No, there is no fee applicable for applying this Email And Chat Process Executive job and during the employment with the company, i.e., TASK US SOLUTION.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Email And Chat Process Executive role?
   Ans: There is an immediate opening of 50 Email And Chat Process Executive at TASK US SOLUTION
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this कस्टमर सपोर्ट / टेलिकलर job.
8. What are the timings of this Email And Chat Process Executive job?
   Ans: This Email And Chat Process Executive job has Rotational Shift.