Education Counsellor

JOB DESCRIPTION

Job Description – Counselor

Key Responsibilities:

• Make outbound calls to potential leads to promote e-Learning (BrightChamps’ EdTech platform) and schedule demo classes.

• Handle outbound calls, providing information and resolving queries about demo sessions.

• Build rapport with leads, and guiding them through onboarding and enrollment for a smooth experience.

• Schedule demo classes based on lead preferences and ensure timely follow-ups & rescheduling.

• Accurately document all interactions, feedback, and requirements in the CRM system.

• Collaborate with cross-functional teams to improve lead conversion and customer satisfaction, sharing insights to enhance internal processes.

Qualifications & Skills:

• Strong command of English (both spoken and written).

• Excellent interpersonal and communication skills.

• Ability to manage multiple tasks efficiently in a fast-paced setting.

• Detail-oriented with good organizational skills.

• Basic proficiency in computer applications and CRM systems.

• Preferred candidate from Edtech / Sales / Promotion Background but is not mandatory.

• It is a Full Time कस्टमर सपोर्ट / टेलिकलर job for candidates with 1 - 3 years of experience.

More about this Education Counsellor job

1. What is the eligibility criteria to apply for this Education Counsellor job?
   Ans: The candidate should be 12वी पास आणि त्याहून अधिक and above with 1 - 3 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹13000 - ₹20000 दरमहा that depends on your interview. It's a फुल टाईम job in Bangalore.
3. How many working days are there for this Education Counsellor job?
   Ans: This Education Counsellor job will have 6 working days.
4. Are there any charges applicable while applying or joining this Education Counsellor job?
   Ans: No, there is no fee applicable for applying this Education Counsellor job and during the employment with the company, i.e., DOUBTX.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Education Counsellor role?
   Ans: There is an immediate opening of 30 Education Counsellor at DOUBTX
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this कस्टमर सपोर्ट / टेलिकलर job.
8. What are the timings of this Education Counsellor job?
   Ans: This Education Counsellor job has Night Shift.