E-commerce Executive cum Sales Coordinator
Manage and update product listings, prices, and promotions on e-commerce platforms (e.g., website, marketplaces).
Coordinate with the sales team to ensure accurate order processing and timely delivery.
Handle customer inquiries, complaints, and returns through online channels.
Monitor inventory levels and update stock availability on e-commerce platforms.
Optimize product pages for SEO and improve visibility on digital platforms.
Assist in the execution of online marketing campaigns, including email marketing and social media promotions.
Generate sales reports, track e-commerce performance, and provide insights for improvement.
Coordinate with logistics and supply chain teams to ensure smooth order fulfillment.
Support the overall sales strategy by managing online and offline orders, ensuring they align with customer expectations.
Collaborate with design, pricing, and product teams for accurate representation of jewellery items online.