Customer Support Team Leader

24,000 - 25,000 /month

Pvr Inox Limited

Isharpuri Colony, Jalandhar

कस्टमर सपोर्ट / टेलिकलर मध्ये 2 - 3 वर्षे अनुभव

New Job

5 ओपनिंग

फुल टाईम

आवश्यक skills

Computer Knowledge

Job Highlights

Languages: Hindi, Punjabi

ग्रेजुएट आणि त्याहून अधिक

All genders

6 days working | Rotational Shift

Job Benefits: Insurance, PF, Medical Benefits

PAN Card, Aadhar Card

तुम्ही यासाठी योग्य आहात का हे पाहण्यासाठी रजिस्टर करा!

Job चे वर्णन

We are looking for a Customer Support Team Leader to join our team . This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Cinemas. The role offers ₹24000 - ₹25000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner

Address customer queries, concerns, and complaints with a problem-solving approach

Maintain accurate records of customer interactions and follow-ups

Provide timely and relevant information to customers to resolve their issues

Work collaboratively with other teams to escalate and resolve complex issues

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Graduate and 2 - 3 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Rotational shift.

इतर details

It is a Full Time कस्टमर सपोर्ट / टेलिकलर job for candidates with 2 - 3 years of experience.

More about this Customer Support Team Leader job

What is the eligibility criteria to apply for this Customer Support Team Leader job?
Ans: The candidate should be ग्रेजुएट आणि त्याहून अधिक and above with 2 - 3 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹24000 - ₹25000 दरमहा that depends on your interview. It's a फुल टाईम job in Jalandhar.
How many working days are there for this Customer Support Team Leader job?
Ans: This Customer Support Team Leader job will have 6 working days.
Are there any charges applicable while applying or joining this Customer Support Team Leader job?
Ans: No, there is no fee applicable for applying this Customer Support Team Leader job and during the employment with the company, i.e., PVR INOX LIMITED.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Customer Support Team Leader role?
Ans: There is an immediate opening of 5 Customer Support Team Leader at PVR INOX LIMITED
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this कस्टमर सपोर्ट / टेलिकलर job.
What are the timings of this Customer Support Team Leader job?
Ans: This Customer Support Team Leader job has Rotational Shift.