Job Title: Customer Care Executive
Company: Grassroots
Salary: ₹15,000 – ₹17,500 CTC/month
Location:[ Domlur / Vasanth nagarr]
Handle customer calls (inbound & outbound), resolve queries, and ensure a smooth support experience.
Attend calls and respond to customer queries.
Understand business processes and services.
Learn and adapt to new tools and tasks.
Keep records of interactions.
Escalate issues when needed.
Maintain quality service and reduce complaints.
Stay updated on product/process knowledge.
Good English (spoken ) and fluent Hindi.
Willing to work in rotational shifts.
Good communication
Any graduate/undergraduate (Govt. recognized).
0–6 months experience (freshers welcome]