Customer Support Executive

We are looking for a Customer Support Executive to join our team Transit Point Logistics Pvt Ltd -Mahipalpur . This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Logistics . The role offers CTC Salary and a dynamic environment with opportunities for growth.

Key Responsibilities:

• Handle customer calls in a professional and efficient manner

• Address customer queries, concerns, and complaints with a problem-solving approach

• Maintain accurate records of customer interactions and follow-ups

• Provide timely and relevant information to customers to resolve their issues

• Making MIS reports

Job Requirements:

The minimum qualification for this role is 12th and 1-5 Years Experience . You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Must have good Ms Excel knowledge and typing speed. Should understand and speak basic English as a second language. Good E-mail writing skills. Candidates from Courier/Cargo/Logistics industry are preferred. CVs with a clear picture (at least passport size) will be considered on priority.

6 Working Days week during the Day shift.

• It is a Full Time कस्टमर सपोर्ट / टेलिकलर job for candidates with 1 - 5 years of experience.

More about this Customer Support Executive job

1. What is the eligibility criteria to apply for this Customer Support Executive job?
   Ans: The candidate should be 12वी पास आणि त्याहून अधिक and above with 1 - 5 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹18000 - ₹25000 दरमहा that depends on your interview. It's a फुल टाईम job in Delhi.
3. How many working days are there for this Customer Support Executive job?
   Ans: This Customer Support Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Support Executive job?
   Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., TRANSIT POINT LOGISTICS PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Support Executive role?
   Ans: There is an immediate opening of 5 Customer Support Executive at TRANSIT POINT LOGISTICS PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this कस्टमर सपोर्ट / टेलिकलर job.
8. What are the timings of this Customer Support Executive job?
   Ans: This Customer Support Executive job has Day Shift.