Customer Support Executive

18,000 - 20,000 /month

Secure Jobs Consultants

Airoli, Mumbai

कस्टमर सपोर्ट / टेलिकलर मध्ये 6 - 12 महिने अनुभव

New Job

30 ओपनिंग

फुल टाईम

Job Highlights

Languages: Hindi, Marathi

ग्रेजुएट आणि त्याहून अधिक

All genders

6 days working | Rotational Shift

तुम्ही यासाठी योग्य आहात का हे पाहण्यासाठी रजिस्टर करा!

Job चे वर्णन

We are looking for a dedicated Customer Support Executive with expertise in the BPO sector to join our team at Secure Jobs Consultants in Mumbai, located at Airoli. In this role, you’ll be responsible for managing both inbound and outbound calls, conducting cold calls to potential audiences, and following up with current customers to maintain strong relationships. The position offers ₹18000 - ₹20000 along with a dynamic work environment.

Key Responsibilities:

Contact potential customers over the phone to introduce products/services and generate sales.
Follow a provided script while tailoring the conversation based on customer needs to close sales.
Document customer details, purchase history, reactions, and feedback for future reference.
Build good connections with customers, listen, and address their questions to maximize engagement.
Achieve daily/weekly sales targets while maintaining call quality and compliance standards.
Create a report on customer preferences, trends, and sales obstacles to enhance future sales strategies.

Job Requirements:

The ideal candidate should have 0.5 - 1 years of experience in customer service or a telecaller role and should be proficient in Marathi, Hindi. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. This position requires Graduate, and the candidate should be willing to work 6 days working during the Rotational shift.

इतर details

It is a Full Time कस्टमर सपोर्ट / टेलिकलर job for candidates with 6 months - 1 years of experience.

More about this Customer Support Executive job

What is the eligibility criteria to apply for this Customer Support Executive job?
Ans: The candidate should be ग्रेजुएट आणि त्याहून अधिक and above with 6 months - 1 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹18000 - ₹20000 दरमहा that depends on your interview. It's a फुल टाईम job in Mumbai.
How many working days are there for this Customer Support Executive job?
Ans: This Customer Support Executive job will have 6 working days.
Are there any charges applicable while applying or joining this Customer Support Executive job?
Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., SECURE JOBS CONSULTANTS.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Customer Support Executive role?
Ans: There is an immediate opening of 30 Customer Support Executive at SECURE JOBS CONSULTANTS
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this कस्टमर सपोर्ट / टेलिकलर job.
What are the timings of this Customer Support Executive job?
Ans: This Customer Support Executive job has Rotational Shift.