Customer Support Executive

salary 13,000 - 16,000 /month
company-logo
job companyReliable First Adcon Private Limited
job location Rajarhat, Kolkata
job experienceकस्टमर सपोर्ट / टेलिकलर मध्ये 0 - 2 वर्षे अनुभव
New Job
25 ओपनिंग
full_time फुल टाईम

आवश्यक skills

Computer Knowledge
Domestic Calling
International Calling
Query Resolution

Job Highlights

sales
Industry Type: BPO
qualification
12वी पास आणि त्याहून अधिक
gender
All genders
jobShift
5 days working | Rotational Shift
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Job Benefits: PF, Medical Benefits
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PAN Card, Aadhar Card

Job चे वर्णन

We are looking for a Customer Support Executive to join our team at Reliable First Adcon Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹13000 - ₹16000 and a dynamic environment with opportunities for growth.

Key Responsibilities:



  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates



Job Requirements:


The minimum qualification for this role is 12th Pass and 0 - 2 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the Rotational shift.

इतर details

  • It is a Full Time कस्टमर सपोर्ट / टेलिकलर job for candidates with 0 - 2 years of experience.

More about this Customer Support Executive job

  1. What is the eligibility criteria to apply for this Customer Support Executive job?
    Ans: The candidate should be 12वी पास आणि त्याहून अधिक and above with 0 - 2 years of experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹13000 - ₹16000 दरमहा that depends on your interview. It's a फुल टाईम job in Kolkata.
  3. How many working days are there for this Customer Support Executive job?
    Ans: This Customer Support Executive job will have 5 working days.
  4. Are there any charges applicable while applying or joining this Customer Support Executive job?
    Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., RELIABLE FIRST ADCON PRIVATE LIMITED.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this Customer Support Executive role?
    Ans: There is an immediate opening of 25 Customer Support Executive at RELIABLE FIRST ADCON PRIVATE LIMITED
  7. Who can apply for this job?
    Ans: Both Male and Female candidates can apply for this कस्टमर सपोर्ट / टेलिकलर job.
  8. What are the timings of this Customer Support Executive job?
    Ans: This Customer Support Executive job has Rotational Shift.
Candidates can call HR for more info.
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इतर details

Incentives

No

No. Of Working Days

5

Benefits

PF, Medical Benefits

Skills Required

Domestic Calling, Query Resolution, International Calling, Computer Knowledge

Shift

Rotational

Contract Job

No

Salary

₹ 13000 - ₹ 16000

English Proficiency

Yes

Contact Person

kajal prasad

इंटरव्ह्यूचा पत्ता

Rajarhat, Kolkata
Posted एका दिवसापूर्वी
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