Customer Support Executive

Job Title: Associate Collection Executive
Industry: NBFC (Non-Banking Financial Company)
Location: Sultanpur
Salary Range: ₹15,000 – ₹25,000 per month
Working Days: 6 Days a Week
Shift Timings: Rotational Shifts (9:30 AM – 7:00 PM)
Facilities: Meal Facility Provided

Job Summary:

We are looking for a motivated and diligent Associate Collection Executive to join our team in Sultanpur. The candidate will be responsible for handling customer collections, ensuring timely repayment of dues, and maintaining healthy customer relations. This role is essential in supporting our financial operations and minimizng credit risk.

Key Responsibilities:

• Contact customers via calls and field visits to follow up on overdue payments

• Explain payment terms and resolve customer queries related to collections

• Maintain accurate records of collection activities in system

• Achieve monthly collection targets and reduce default cases

• Coordinate with internal departments for account reconciliation and settlement

• Handle escalated customer issues with professionalism and tact

Key Requirements:

• Minimum qualification: 12th pass

• Prior experience in collections, recovery, or tele-calling in the NBFC/BFSI sector preferred

• Good communication and interpersonal skills

• Ability to work under pressure and in a target-driven environment

• Knowledge of local geography and language is a plus

• Must be comfortable with field visits when required

Benefits:

• Salary: ₹15,000 – ₹25,000 per month (based on experience and performance)

• Meal Facility Provided

• 6-Day Working Week

• Rotational Shifts

• Time- 9:30 AM to 7:00 PM

• Opportunity to grow in a stable and growing financial organisation

How to Apply:

Interested candidates can share their updated resume at divya.verma@ramfincorp.com
For more information, contact: +91-9971924281

Regards

Human Resources Team

• It is a Full Time कस्टमर सपोर्ट / टेलिकलर job for candidates with 0 - 3 years of experience.

More about this Customer Support Executive job

1. What is the eligibility criteria to apply for this Customer Support Executive job?
   Ans: The candidate should be 12वी पास आणि त्याहून अधिक and above with 0 - 3 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹25000 दरमहा that depends on your interview. It's a फुल टाईम job in Delhi.
3. How many working days are there for this Customer Support Executive job?
   Ans: This Customer Support Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Support Executive job?
   Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., R K BANSAL FINANCE PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Support Executive role?
   Ans: There is an immediate opening of 5 Customer Support Executive at R K BANSAL FINANCE PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this कस्टमर सपोर्ट / टेलिकलर job.
8. What are the timings of this Customer Support Executive job?
   Ans: This Customer Support Executive job has Day Shift.