₹100 Will be charge For registration process
We are looking for an enthusiastic and dedicated Customer Care Executive to become a valuable part of our team for based in Indore, located at Vijay Nagar. The role offers ₹12000 - ₹18000 and involves managing customer calls, delivering outstanding customer service related to BPO.
Join us for a great work environment with various opportunities for career growth.
Key Responsibilities:
• Manage incoming and outgoing calls in a professional manner.
• Respond to customer inquiries, complaints, and concerns with a problem-solving mindset.
• Log customer interactions and track follow-ups.
• Offer timely and relevant solutions to resolve customer issues.
• Collaborate with team members to escalate and address more complex concerns.
• Meet key performance metrics including call handling time, customer satisfaction, and resolution rates.
Job Requirements:
We are seeking candidates with 0–2 years of experience in customer service or telecalling, who are proficient in Hindi. The role involves resolving customer complaints...