Customer Support Executive

salary 15,000 - 21,500 /month*
company-logo
job companyJai Global Tech
job location Marathahalli, Bangalore
incentive₹2,000 incentives included
job experienceकस्टमर सपोर्ट / टेलिकलर मध्ये 0 - 1 वर्षे अनुभव
New Job
99 ओपनिंग
* Incentives included
full_time फुल टाईम

आवश्यक skills

Computer Knowledge
Domestic Calling

Job Highlights

sales
Industry Type: BPO
sales
Languages: Hindi, Kannada
qualification
ग्रेजुएट आणि त्याहून अधिक
gender
All genders
jobShift
6 days working | Day Shift
star
PAN Card, Aadhar Card, Bank Account

Job चे वर्णन

We are looking for a Customer Support Executive to join our team Jai Global Tech. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹15000 - ₹21500 and a dynamic environment with opportunities for growth.

Key Responsibilities:



  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates



Job Requirements:


The minimum qualification for this role is Graduate and 0 - 1 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

इतर details

  • It is a Full Time कस्टमर सपोर्ट / टेलिकलर job for candidates with 0 - 1 years of experience.

More about this Customer Support Executive job

  1. What is the eligibility criteria to apply for this Customer Support Executive job?
    Ans: The candidate should be ग्रेजुएट आणि त्याहून अधिक and above with 0 - 1 years of experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹15000 - ₹21500 दरमहा + इनसेन्टिव्ज that depends on your interview. It's a फुल टाईम job in Bangalore.
  3. How many working days are there for this Customer Support Executive job?
    Ans: This Customer Support Executive job will have 6 working days.
  4. Are there any charges applicable while applying or joining this Customer Support Executive job?
    Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., Jai Global Tech.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this Customer Support Executive role?
    Ans: There is an immediate opening of 99 Customer Support Executive at Jai Global Tech
  7. Who can apply for this job?
    Ans: Both Male and Female candidates can apply for this कस्टमर सपोर्ट / टेलिकलर job.
  8. What are the timings of this Customer Support Executive job?
    Ans: This Customer Support Executive job has Day Shift.
Candidates can call HR for more info.
आणखी वाचाdown-arrow

इतर details

Incentives

Yes

No. Of Working Days

6

Skills Required

Computer Knowledge, Domestic Calling

Shift

Day

Contract Job

No

Salary

₹ 15000 - ₹ 21500

Regional Languages

Hindi, Kannada

English Proficiency

Yes

Contact Person

Anusha

इंटरव्ह्यूचा पत्ता

100, 2nd floor, 5th Block, 5th Cross Rd, KHB Colony, 5th Block, Koramangala, Bengaluru, Karnataka
Posted २१ तासांपूर्वी
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