Customer Support Executive

salary 10,000 - 14,000 /month
company-logo
job companyIdbi Intech Limited
job location Belapur, Navi Mumbai
job experienceकस्टमर सपोर्ट / टेलिकलर मध्ये फ्रेशर्स
New Job
25 ओपनिंग
full_time फुल टाईम

आवश्यक skills

Domestic Calling

Job Highlights

sales
Industry Type: BPO
qualification
ग्रेजुएट आणि त्याहून अधिक
gender
Females Only
jobShift
6 days working | Day Shift

Job चे वर्णन

We are looking for a Customer Support Executive to join our team IDBI INTECH LIMITED. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹10000 - ₹14000 and a dynamic environment with opportunities for growth.

Key Responsibilities:



  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates



Job Requirements:


The minimum qualification for this role is Graduate and candidate must be a fresher. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

इतर details

  • It is a Full Time कस्टमर सपोर्ट / टेलिकलर job for candidates with Freshers.

More about this Customer Support Executive job

  1. What is the eligibility criteria to apply for this Customer Support Executive job?
    Ans: The candidate should be ग्रेजुएट आणि त्याहून अधिक and above with Freshers of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹10000 - ₹14000 दरमहा that depends on your interview. It's a फुल टाईम job in Mumbai.
  3. How many working days are there for this Customer Support Executive job?
    Ans: This Customer Support Executive job will have 6 working days.
  4. Are there any charges applicable while applying or joining this Customer Support Executive job?
    Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., IDBI INTECH LIMITED.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this Customer Support Executive role?
    Ans: There is an immediate opening of 25 Customer Support Executive at IDBI INTECH LIMITED
  7. Who can apply for this job?
    Ans: Only Female candidates can apply for this कस्टमर सपोर्ट / टेलिकलर job.
  8. What are the timings of this Customer Support Executive job?
    Ans: This Customer Support Executive job has Day Shift.
Candidates can call HR for more info.
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इतर details

Incentives

No

No. Of Working Days

6

Skills Required

Domestic Calling

Shift

Day

Contract Job

No

Salary

₹ 10000 - ₹ 14000

English Proficiency

Yes

Contact Person

Tejal

इंटरव्ह्यूचा पत्ता

MUMBAI BELAPUR
Posted ११ दिवसांपूर्वी
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