Customer Support Executive

We are looking for a Customer Support Executive who is passionate about providing excellent service and solving customer queries efficiently. The ideal candidate will be the first point of contact for our customers and should have strong communication skills, patience, and a problem-solving attitude.

Key Responsibilities:

• Handle inbound and outbound calls, emails, or chats from customers.

• Respond to customer queries, issues, and complaints in a timely and professional manner.

• Provide product/service information accurately.

• Escalate unresolved issues to the appropriate internal teams.

• Maintain detailed records of customer interactions and follow-up actions.

• Ensure a high level of customer satisfaction by delivering consistent support.

• Meet performance metrics like response time, resolution rate, and customer ratings.

• It is a Full Time कस्टमर सपोर्ट / टेलिकलर job for candidates with 0 - 5 years of experience.

More about this Customer Support Executive job

1. What is the eligibility criteria to apply for this Customer Support Executive job?
   Ans: The candidate should be ग्रेजुएट आणि त्याहून अधिक and above with 0 - 5 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹25000 दरमहा that depends on your interview. It's a फुल टाईम job in Bangalore.
3. How many working days are there for this Customer Support Executive job?
   Ans: This Customer Support Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Support Executive job?
   Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., ICICI LOMBARD.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Support Executive role?
   Ans: There is an immediate opening of 20 Customer Support Executive at ICICI LOMBARD
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this कस्टमर सपोर्ट / टेलिकलर job.
8. What are the timings of this Customer Support Executive job?
   Ans: This Customer Support Executive job has Day Shift.