Customer Support Executive

Duties and Responsibilities:

• Managing all reservations and big events bookings

• Answering phones from customers professionally and responding to customer inquiries and complaints

• Handling and resolving customer complaints regarding service/food etc

• Providing customers with information about menus, group bookings etc

• Creating end of day reports

• Following up complicated customer calls where required

• Managing all complaints (via Google, DMs, calls, emails)

• Reaching regular KPIs and maintaining service standards

• Recording details of comments, enquiries, complaints, and actions taken

• Managing administration, communicating, and coordinating with managers

Job Timings:

First window - 3:00am to 1:00pm

Second window - 4:00am to 2:00pm

Third window - 8:00am to 6:00pm (Only female preferred)

Share resume on hr@envisageglobal.in or Whatsapp resume : +9137210811

• It is a Full Time कस्टमर सपोर्ट / टेलिकलर job for candidates with 1 - 5 years of experience.

More about this Customer Support Executive job

1. What is the eligibility criteria to apply for this Customer Support Executive job?
   Ans: The candidate should be 12वी पास आणि त्याहून अधिक and above with 1 - 5 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹20000 - ₹40000 दरमहा that depends on your interview. It's a फुल टाईम job in Mumbai.
3. How many working days are there for this Customer Support Executive job?
   Ans: This Customer Support Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Support Executive job?
   Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., ENVISAGE GLOBAL SOLUTIONS.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Support Executive role?
   Ans: There is an immediate opening of 1 Customer Support Executive at ENVISAGE GLOBAL SOLUTIONS
7. Who can apply for this job?
   Ans: Only Male candidates can apply for this कस्टमर सपोर्ट / टेलिकलर job.
8. What are the timings of this Customer Support Executive job?
   Ans: This Customer Support Executive job has Night Shift.