Customer Support Executive

11,000 - 25,000 /month*

Edifying Management Private Limited

Dum Dum Cantt., Kolkata

₹9,000 incentives included

कस्टमर सपोर्ट / टेलिकलर मध्ये 0 - 6 महिने अनुभव

31 ओपनिंग

* Incentives included

फुल टाईम

Job Highlights

Industry Type: Hospitality, Travel & Tourism

Languages: Hindi, Bengali

10वी पास आणि त्याहून अधिक

All genders

6 days working | Day Shift

तुम्ही यासाठी योग्य आहात का हे पाहण्यासाठी रजिस्टर करा!

Job चे वर्णन

We are seeking a motivated and professional Customer Support Executive to join our team for Edifying Management Private Limited in Kolkata at our Dum Dum Cantt. location. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Hospitality, Travel & Tourism. The role offers ₹11000 - ₹25000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner.
Address customer queries, concerns, and complaints with a problem-solving approach.
Maintain accurate records of customer interactions and follow-ups.
Provide timely and relevant information to customers to resolve their issues.
Work collaboratively with other teams to escalate and resolve complex issues.
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates.

Job Requirements:

The ideal candidate should have 0 - 0.5 years of experience in customer service or a telecaller role and should be proficient in Bengali, Hindi. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. This position requires 10th Pass, and the candidate should be willing to work 6 days working during the Day shift.

इतर details

It is a Full Time कस्टमर सपोर्ट / टेलिकलर job for candidates with 0 - 6 months of experience.

More about this Customer Support Executive job

What is the eligibility criteria to apply for this Customer Support Executive job?
Ans: The candidate should be 10वी पास आणि त्याहून अधिक and above with 0 - 6 months of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹11000 - ₹25000 दरमहा + इनसेन्टिव्ज that depends on your interview. It's a फुल टाईम job in Kolkata.
How many working days are there for this Customer Support Executive job?
Ans: This Customer Support Executive job will have 6 working days.
Are there any charges applicable while applying or joining this Customer Support Executive job?
Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., EDIFYING MANAGEMENT PRIVATE LIMITED.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Customer Support Executive role?
Ans: There is an immediate opening of 31 Customer Support Executive at EDIFYING MANAGEMENT PRIVATE LIMITED
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this कस्टमर सपोर्ट / टेलिकलर job.
What are the timings of this Customer Support Executive job?
Ans: This Customer Support Executive job has Day Shift.