Customer Support Executive

salary 18,000 - 21,000 /month
company-logo
job companyDtdc Express Limited
job location Thiruverkadu, Chennai
job experienceकस्टमर सपोर्ट / टेलिकलर मध्ये 6 - 36 महिने अनुभव
New Job
5 ओपनिंग
full_time फुल टाईम

आवश्यक skills

Domestic Calling

Job Highlights

sales
Industry Type: BPO
sales
Languages: Hindi
qualification
12वी पास आणि त्याहून अधिक
gender
All genders
jobShift
6 days working | Day Shift
star
Job Benefits: Insurance, PF

Job चे वर्णन

We are looking for a Customer Support Executive to join our team Dtdc Express Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹18000 - ₹21000 and a dynamic environment with opportunities for growth.

Key Responsibilities:



  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates



Job Requirements:


The minimum qualification for this role is 12th Pass and 0.5 - 3 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

इतर details

  • It is a Full Time कस्टमर सपोर्ट / टेलिकलर job for candidates with 6 months - 3 years of experience.

More about this Customer Support Executive job

  1. What is the eligibility criteria to apply for this Customer Support Executive job?
    Ans: The candidate should be 12वी पास आणि त्याहून अधिक and above with 6 months - 3 years of experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹18000 - ₹21000 दरमहा that depends on your interview. It's a फुल टाईम job in Chennai.
  3. How many working days are there for this Customer Support Executive job?
    Ans: This Customer Support Executive job will have 6 working days.
  4. Are there any charges applicable while applying or joining this Customer Support Executive job?
    Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., DTDC EXPRESS LIMITED.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this Customer Support Executive role?
    Ans: There is an immediate opening of 5 Customer Support Executive at DTDC EXPRESS LIMITED
  7. Who can apply for this job?
    Ans: Both Male and Female candidates can apply for this कस्टमर सपोर्ट / टेलिकलर job.
  8. What are the timings of this Customer Support Executive job?
    Ans: This Customer Support Executive job has Day Shift.
Candidates can call HR for more info.
आणखी वाचाdown-arrow

इतर details

Incentives

No

No. Of Working Days

6

Benefits

PF, Insurance

Skills Required

Domestic Calling

Shift

Day

Contract Job

No

Salary

₹ 18000 - ₹ 21000

Regional Languages

Hindi

English Proficiency

Yes

Contact Person

Abinov
Posted ४ दिवसांपूर्वी
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