Customer Support Executive

18,000 - 21,000 /month

Dtdc Express Limited

Thiruverkadu, Chennai

कस्टमर सपोर्ट / टेलिकलर मध्ये 6 - 36 महिने अनुभव

New Job

5 ओपनिंग

फुल टाईम

आवश्यक skills

Domestic Calling

Job Highlights

Industry Type: BPO

Languages: Hindi

12वी पास आणि त्याहून अधिक

All genders

6 days working | Day Shift

Job Benefits: Insurance, PF

तुम्ही यासाठी योग्य आहात का हे पाहण्यासाठी रजिस्टर करा!

Job चे वर्णन

We are looking for a Customer Support Executive to join our team Dtdc Express Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹18000 - ₹21000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner

Address customer queries, concerns, and complaints with a problem-solving approach

Maintain accurate records of customer interactions and follow-ups

Provide timely and relevant information to customers to resolve their issues

Work collaboratively with other teams to escalate and resolve complex issues

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and 0.5 - 3 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

इतर details

It is a Full Time कस्टमर सपोर्ट / टेलिकलर job for candidates with 6 months - 3 years of experience.

More about this Customer Support Executive job

What is the eligibility criteria to apply for this Customer Support Executive job?
Ans: The candidate should be 12वी पास आणि त्याहून अधिक and above with 6 months - 3 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹18000 - ₹21000 दरमहा that depends on your interview. It's a फुल टाईम job in Chennai.
How many working days are there for this Customer Support Executive job?
Ans: This Customer Support Executive job will have 6 working days.
Are there any charges applicable while applying or joining this Customer Support Executive job?
Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., DTDC EXPRESS LIMITED.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Customer Support Executive role?
Ans: There is an immediate opening of 5 Customer Support Executive at DTDC EXPRESS LIMITED
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this कस्टमर सपोर्ट / टेलिकलर job.
What are the timings of this Customer Support Executive job?
Ans: This Customer Support Executive job has Day Shift.