Customer Support Executive

Job description

About Us:

Denzour Nutrition is a leading name in the health and wellness industry, dedicated to improving lives through high-quality products. We believe in the power of wellness and are committed to helping our customers achieve their health goals.

Roles and Responsibilities:

We are seeking a motivated Customer Service Executive to manage and optimize our customer relationship management efforts. The ideal candidate will have a passion for data analysis and customer engagement, and be eager to contribute to our mission of fostering lasting relationships with our customers.

Key Responsibilities:

CSE: Oversee the day-to-day operations of our CRM system, ensuring data accuracy and integrity.

Customer Segmentation: Analyze customer data to segment audiences and tailor marketing strategies that enhance customer engagement and retention.

Campaign Support: Collaborate with marketing teams to design and execute targeted email campaigns and other customer communication strategies.

Performance Tracking: Monitor and analyze CRM metrics to assess the effectiveness of campaigns, providing insights for continuous improvement.

Data Reporting: Generate regular reports on customer behavior, trends, and campaign performance for internal stakeholders.

Customer Support: Assist in resolving customer inquiries and issues, ensuring a high level of customer satisfaction.

Cross-Functional Collaboration: Work closely with sales, marketing, and customer service teams to ensure cohesive communication and strategy execution.

Requirement & Qualifications:

Bachelor’s degree in Marketing, Business, or a related field.

1+ years of experience in CRM or customer experience roles, preferably in a D2C environment.

Excellent communication and interpersonal skills.

Ability to work collaboratively in a fast-paced, dynamic environment.

Detail-oriented with strong organizational skills and the ability to manage multiple tasks.

How to Apply:

If you are passionate about customer engagement and data-driven strategies in the Health & Wellness sector, please send your resume at hrd@denzournutrition.com

Job Types: Full-time, Fresher

Pay: ₹10,000.00 - ₹15,000.00 per month

Schedule:

• Day shift

• Fixed shift

• Morning shift

Work Location: In person

• It is a Full Time कस्टमर सपोर्ट / टेलिकलर job for candidates with 1 - 2 years of experience.

More about this Customer Support Executive job

1. What is the eligibility criteria to apply for this Customer Support Executive job?
   Ans: The candidate should be ग्रेजुएट आणि त्याहून अधिक and above with 1 - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹12000 - ₹15000 दरमहा that depends on your interview. It's a फुल टाईम job in Delhi.
3. How many working days are there for this Customer Support Executive job?
   Ans: This Customer Support Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Support Executive job?
   Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., DENZOUR NUTRITION PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Support Executive role?
   Ans: There is an immediate opening of 1 Customer Support Executive at DENZOUR NUTRITION PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this कस्टमर सपोर्ट / टेलिकलर job.
8. What are the timings of this Customer Support Executive job?
   Ans: This Customer Support Executive job has Day Shift.