We are looking for an enthusiastic and dedicated Customer Support Executive to become a valuable part of our team for Client Company based in Gurgaon, located at Sector 65. The role offers 10,000/- to 14,000/- In-Hand Salary and involves managing customer, delivering outstanding customer service related to Books, Toys, Stationary. Join us for a great work environment with various opportunities for career growth.
Key Responsibilities:
Manage incoming and outgoing customer in a calm & professional manner.
Respond to customer inquiries, complaints, and concerns with a problem-solving mindset.
Offer timely and relevant solutions to resolve customer issues.
Job Requirements:
We are seeking candidates with 0 to 6+ years of experience in customer service, who are proficient in Hindi (more) & English (very less). The role involves resolving customer complaints, and providing the right information . A 12th Pass is required, and candidates must be open to working 6 days during the Morning shift.