Customer Relationship Manager

salary 15,000 - 35,000 /month*
company-logo
job companyServolution Systems Private Limited
job location Somajiguda, Hyderabad
incentive₹10,000 incentives included
job experienceकस्टमर सपोर्ट / टेलिकलर मध्ये 1 - 5 वर्षे अनुभव
New Job
2 ओपनिंग
* Incentives included
full_time फुल टाईम

आवश्यक skills

Computer Knowledge

Job Highlights

qualification
डिप्लोमा आणि त्याहून अधिक
gender
All genders
jobShift
6 days working | Flexible Shift

Job चे वर्णन

We are looking for a Customer Relationship Manager to join our team at Servolution Systems Private Limited. The role offers ₹15000 - ₹35000 and involves managing customer calls, delivering outstanding customer service related to Facility management. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:



  • Manage incoming and outgoing calls in a professional manner.

  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

  • Log customer interactions and track follow-ups.

  • Offer timely and relevant solutions to resolve customer issues.

  • Collaborate with team members to escalate and address more complex concerns.

  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.



Job Requirements:


The minimum qualification for this role is Diploma and 1 - 5 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Flexible shift.

इतर details

  • It is a Full Time कस्टमर सपोर्ट / टेलिकलर job for candidates with 1 - 5 years of experience.

More about this Customer Relationship Manager job

  1. What is the eligibility criteria to apply for this Customer Relationship Manager job?
    Ans: The candidate should be डिप्लोमा आणि त्याहून अधिक and above with 1 - 5 years of experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹15000 - ₹35000 दरमहा + इनसेन्टिव्ज that depends on your interview. It's a फुल टाईम job in Hyderabad.
  3. How many working days are there for this Customer Relationship Manager job?
    Ans: This Customer Relationship Manager job will have 6 working days.
  4. Are there any charges applicable while applying or joining this Customer Relationship Manager job?
    Ans: No, there is no fee applicable for applying this Customer Relationship Manager job and during the employment with the company, i.e., SERVOLUTION SYSTEMS PRIVATE LIMITED.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this Customer Relationship Manager role?
    Ans: There is an immediate opening of 2 Customer Relationship Manager at SERVOLUTION SYSTEMS PRIVATE LIMITED
  7. Who can apply for this job?
    Ans: Both Male and Female candidates can apply for this कस्टमर सपोर्ट / टेलिकलर job.
  8. What are the timings of this Customer Relationship Manager job?
    Ans: This Customer Relationship Manager job has Flexible Shift.
Candidates can call HR for more info.
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इतर details

Incentives

Yes

No. Of Working Days

6

Skills Required

Computer Knowledge, Coordinate with client

Shift

Flexible

Contract Job

No

Salary

₹ 15000 - ₹ 35000

English Proficiency

Yes

Contact Person

Khaleel Ahmed
Posted एका दिवसापूर्वी
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