Customer Relationship Manager

Job Title:  Customer Relationship Management [CRM]

Location: 301-305 DHRIJASONS RICHMOND PLAZA 3RD FLOOR B/S SWASTIK MILESTONE VESU, SURAT.

Employment Type: Full-Time

Job Summary:

We are seeking an energetic and persuasive Customer Relationship Manager (CRM) to manage and develop strong relationships with our clients. The role involves direct interaction with clients, ensuring seamless coordination and securing casting assignments for talents. You’ll be the face of the agency in client meetings and play a crucial role in convincing clients about our  services.

Key Responsibilities:

Client Interaction & Relationship Management:

●      Build and maintain positive relationships with new and existing clients.

●      Act as the primary point of contact for client queries and requirements.

 Client Meetings & Presentations:

●      Schedule and conduct meetings with clients to understand casting requirements.

●      Present suitable talent portfolios and suggest casting options based on briefs.

●      Effectively pitch and convince clients about talents and agency services.

Project Coordination:

●      Coordinate with the internal casting team to source suitable profiles as per client requirements.

●      Ensure timely sharing of artist profiles and follow-ups.

Negotiation & Deal Closure:

●      Negotiate project terms and commercial details with clients.

●      Close deals and ensure proper documentation of assignments.

Client Feedback & Service Improvement:

●      Collect client feedback post-project and ensure service quality improvements.

●      Maintain a client database and update interactions regularly.

Qualification :

●      Minimum HSC[12th pass] or graduate in any stream.

●      Strong persuasion and negotiation abilities.

●      Good organizational and multitasking abilities.

Requirements:

●      3 Month to 2 year experience in handling client meetings, pitching services, and maintaining client relationships.

●      Freshers with excellent communication and convincing skills may also be considered for this roles.

●      Good presentation skills for client pitches.

●      Comfortable with client meetings and working under deadlines.

●      Basic knowledge of MS Office, CRM software, and social media platforms is a plus.

• It is a Full Time कस्टमर सपोर्ट / टेलिकलर job for candidates with 0 - 3 years of experience.

More about this Customer Relationship Manager job

1. What is the eligibility criteria to apply for this Customer Relationship Manager job?
   Ans: The candidate should be ग्रेजुएट आणि त्याहून अधिक and above with 0 - 3 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹10000 - ₹35000 दरमहा that depends on your interview. It's a फुल टाईम job in Surat.
3. How many working days are there for this Customer Relationship Manager job?
   Ans: This Customer Relationship Manager job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Relationship Manager job?
   Ans: No, there is no fee applicable for applying this Customer Relationship Manager job and during the employment with the company, i.e., RAS MEDIA AND ENTERTAINMENT PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Relationship Manager role?
   Ans: There is an immediate opening of 25 Customer Relationship Manager at RAS MEDIA AND ENTERTAINMENT PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this कस्टमर सपोर्ट / टेलिकलर job.
8. What are the timings of this Customer Relationship Manager job?
   Ans: This Customer Relationship Manager job has Day Shift.