Customer Relationship Manager

Job Summary:

We are looking for a proactive and customer-focused CRM Executive to manage customer engagement and relationship-building throughout the sales lifecycle. The ideal candidate will be responsible for ensuring a seamless customer experience from inquiry to possession, maintaining accurate CRM data, and coordinating with internal departments to ensure timely communication and service delivery.

Key Responsibilities:

• Track and follow up with leads, prospects, and customers through calls, emails, and WhatsApp.

• Ensure smooth onboarding of new customers including documentation, agreement signing, and payment schedule coordination.

• Handle customer queries, complaints, and feedback in a timely and professional manner.

• Coordinate with Sales, Legal, Finance, and Project teams for customer requirements and updates.

• Generate and analyze CRM reports for management on sales pipeline, follow-ups, and customer status.

• Assist in organizing customer events, site visits, and handover processes.

• Ensure customer satisfaction through consistent service and post-sales support.

• Monitor and ensure timely milestone communication such as payment reminders, construction progress, and possession dates.

• It is a Full Time कस्टमर सपोर्ट / टेलिकलर job for candidates with 6 months - 3 years of experience.

More about this Customer Relationship Manager job

1. What is the eligibility criteria to apply for this Customer Relationship Manager job?
   Ans: The candidate should be ग्रेजुएट आणि त्याहून अधिक and above with 6 months - 3 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹20000 दरमहा that depends on your interview. It's a फुल टाईम job in Chennai.
3. How many working days are there for this Customer Relationship Manager job?
   Ans: This Customer Relationship Manager job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Relationship Manager job?
   Ans: No, there is no fee applicable for applying this Customer Relationship Manager job and during the employment with the company, i.e., MERLOAM ESTATES.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Relationship Manager role?
   Ans: There is an immediate opening of 1 Customer Relationship Manager at MERLOAM ESTATES
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this कस्टमर सपोर्ट / टेलिकलर job.
8. What are the timings of this Customer Relationship Manager job?
   Ans: This Customer Relationship Manager job has Day Shift.