Post: Senior Customer Relationship Manager (CRM)
Qualification: Graduate or above
Location: Noida sector 63
Experience: 1 year minimum
Salary: 25k-35k per month
Shift Timing: 10:00am- 6:30 pm
Week Off: Sunday
Industry: Solar industry preferred
Skills:
1. Excellent communication skills, at both Hindi & English language
2. Proficiency in MS Word, MS Excel, MS PowerPoint & Email
3. Ability to conduct rigorous follow-ups
Roles and Responsibilities:
1. Coordination of client enquiries, orders, deliveries, payments, and after-sales services.
2. Ensuring all client leads are met after placing orders.
3. Providing after-sales support to satisfy existing clientele.
4. Resolve all of the clients' queries; should be gentle spoken.
5. Responsibilities include handling complaints and escalating concerns to the appropriate parties.
Contact:
HR Megha
+91 7827416735