Customer Relationship Associate

salary 16,000 - 29,000 /month*
company-logo
job companyVodafone Idea Limited
job location Palanpur Patia, Surat
incentive₹6,000 incentives included
job experienceकस्टमर सपोर्ट / टेलिकलर मध्ये 0 - 6+ वर्षे अनुभव
New Job
50 ओपनिंग
* Incentives included
full_time फुल टाईम
contract कॉन्ट्रॅक्ट

Job Highlights

qualification
ग्रेजुएट आणि त्याहून अधिक
gender
All genders
jobShift
6 days working | Day Shift
star
Bike, PAN Card, Aadhar Card, Bank Account

Job चे वर्णन

We are looking for a Customer representative executive to join our team at Vodafone Idea Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Telecom. The role offers ₹16000 - ₹29000 and a dynamic environment with opportunities for growth.

Key Responsibilities:



  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates



Job Requirements:


The minimum qualification for this role is Graduate and 0 - 6+ years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

इतर details

  • It is a Full Time कस्टमर सपोर्ट / टेलिकलर job for candidates with 0 - 6+ years Experience.

More about this Customer Relationship Associate job

  1. What is the eligibility criteria to apply for this Customer Relationship Associate job?
    Ans: The candidate should be ग्रेजुएट आणि त्याहून अधिक and above with 0 - 6+ years Experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹16000 - ₹29000 दरमहा + इनसेन्टिव्ज that depends on your interview. It's a फुल टाईम job in Surat.
  3. How many working days are there for this Customer Relationship Associate job?
    Ans: This Customer Relationship Associate job will have 6 working days.
  4. Are there any charges applicable while applying or joining this Customer Relationship Associate job?
    Ans: No, there is no fee applicable for applying this Customer Relationship Associate job and during the employment with the company, i.e., VODAFONE IDEA LIMITED.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this Customer Relationship Associate role?
    Ans: There is an immediate opening of 50 Customer Relationship Associate at VODAFONE IDEA LIMITED
  7. Who can apply for this job?
    Ans: Both Male and Female candidates can apply for this कस्टमर सपोर्ट / टेलिकलर job.
  8. What are the timings of this Customer Relationship Associate job?
    Ans: This Customer Relationship Associate job has Day Shift.
Candidates can call HR for more info.
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इतर details

Incentives

Yes

No. Of Working Days

6

Benefits

PF

Skills Required

Cold Calling, Lead Generation, Computer Knowledge, Convincing Skills, MS Excel

Contract Job

Yes

Salary

₹ 16000 - ₹ 29000

English Proficiency

Yes

Contact Person

Siya
Posted २ दिवसांपूर्वी
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