We are looking for an enthusiastic and dedicated Customer Relationship Associate to become a valuable part of our team.
•On Bank Payroll Job•
Experience- 2years+
Location- Ghansoli MBP
Salary- ₹20000 - ₹25000
Age- Below 32
Gender- Female
Language- Gujarati & Telugu
Qualification- Graduate
Key Responsibilities:
Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints, and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction, and resolution rates.
Interested candidates share CV on 7977763010
Dakshata
SR HR Executive