Customer Care Service

salary 18,000 - 27,000 /month*
company-logo
job companyIcici Lombard
job location Vashi, Navi Mumbai
incentive₹2,000 incentives included
job experienceकस्टमर सपोर्ट / टेलिकलर मध्ये 0 - 1 वर्षे अनुभव
New Job
40 ओपनिंग
* Incentives included
full_time फुल टाईम

आवश्यक skills

Domestic Calling

Job Highlights

sales
Industry Type: Banking
sales
Languages: Hindi
qualification
ग्रेजुएट आणि त्याहून अधिक
gender
All genders
jobShift
6 days working | Day Shift
star
Job Benefits: PF, Medical Benefits

Job चे वर्णन

We are looking for a Job Title to join our team Company Name. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Industry. The role offers In Hand Salary and a dynamic environment with opportunities for growth.

Key Responsibilities:

  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Minimum Qualification and Experience Range. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a Working Days week during the Shift Type shift.

इतर details

  • It is a Full Time कस्टमर सपोर्ट / टेलिकलर job for candidates with 0 - 1 years of experience.

More about this Customer Care Service job

  1. What is the eligibility criteria to apply for this Customer Care Service job?
    Ans: The candidate should be ग्रेजुएट आणि त्याहून अधिक and above with 0 - 1 years of experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹18000 - ₹27000 दरमहा + इनसेन्टिव्ज that depends on your interview. It's a फुल टाईम job in Mumbai.
  3. How many working days are there for this Customer Care Service job?
    Ans: This Customer Care Service job will have 6 working days.
  4. Are there any charges applicable while applying or joining this Customer Care Service job?
    Ans: No, there is no fee applicable for applying this Customer Care Service job and during the employment with the company, i.e., ICICI LOMBARD.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this Customer Care Service role?
    Ans: There is an immediate opening of 40 Customer Care Service at ICICI LOMBARD
  7. Who can apply for this job?
    Ans: Both Male and Female candidates can apply for this कस्टमर सपोर्ट / टेलिकलर job.
  8. What are the timings of this Customer Care Service job?
    Ans: This Customer Care Service job has Day Shift.
Candidates can call HR for more info.
आणखी वाचाdown-arrow

इतर details

Incentives

Yes

No. Of Working Days

6

Benefits

Medical Benefits, PF

Skills Required

Domestic Calling

Shift

Day

Contract Job

No

Salary

₹ 18000 - ₹ 27000

Regional Languages

Hindi

English Proficiency

No

Contact Person

Menika Yadav

इंटरव्ह्यूचा पत्ता

Vashi
Posted १८ तासांपूर्वी
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