Customer Care Representative

Who We Are:

Oratech Lifestyle is a fast-growing Indian startup revolutionizing lifestyle products

through innovation and smart design. Launched just 9 months ago, we’ve scaled 100x in

growth and built a strong presence on Amazon with innovative, quality-driven products.

With a passion for premium living, we blend function and design to elevate everyday

lifestyles.

Our Brands:

Ownair Store Seznik Lifestyle Pvt. Ltd.

Modern home, kitchen, and personal care

essentials

Premium tech accessories & printing

solutions

Job Role - Overview

We are looking for proactive and empathetic Customer Support Executives to join our

fast-growing team. You’ll be the first point of contact for our customers, helping them

with queries, resolving issues, and ensuring a smooth and satisfactory experience with

both Seznik and Ownair platforms.

Designation – Customer Support Executive

Location – Pune Nal Stop Office (Near Metro Station)

Experience Level – 0 to 2 Years

Salary – ₹10K to ₹25K (Based on Experience & Communication

Roles & Responsibilities

• Respond to customer queries via email,

chat & calls

• Handle order-related issues, returns &

complaints

• Coordinate with internal teams to resolve

escalations

• Ensure high levels of customer satisfaction

• Maintain accurate records of interactions

and resolutions

• Assist with basic product information and

platform navigation

Required Skills

• Excellent verbal and

written communication

• Strong problem-solving

abilities

• Fluency in English,

Hindi (Marathi is a plus)

• Basic computer

knowledge (MS Excel,

CRM tools)

• Patience, empathy, and

customer-first attitude

Kindly Share your Resume on - office@ownairstore.com

Note: ONLY PUNE BASED CANDIDATES

HR Shridhar- 9156026263

HR Divya - 9765951062

• It is a Full Time कस्टमर सपोर्ट / टेलिकलर job for candidates with 0 - 2 years of experience.

More about this Customer Care Representative job

1. What is the eligibility criteria to apply for this Customer Care Representative job?
   Ans: The candidate should be सर्व शैक्षणिक पातळ्या and above with 0 - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹10000 - ₹30000 दरमहा that depends on your interview. It's a फुल टाईम job in Pune.
3. How many working days are there for this Customer Care Representative job?
   Ans: This Customer Care Representative job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Care Representative job?
   Ans: No, there is no fee applicable for applying this Customer Care Representative job and during the employment with the company, i.e., SEZNIK LIFESTYLE PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Representative role?
   Ans: There is an immediate opening of 5 Customer Care Representative at SEZNIK LIFESTYLE PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this कस्टमर सपोर्ट / टेलिकलर job.
8. What are the timings of this Customer Care Representative job?
   Ans: This Customer Care Representative job has Day Shift.