Customer Care Representative

salary 14,000 - 18,000 /month
company-logo
job companyNetbook Internet Private Limited
job location घरून काम
job experienceकस्टमर सपोर्ट / टेलिकलर मध्ये फ्रेशर्स
New Job
15 ओपनिंग
work_from_home घरून काम
full_time फुल टाईम

Job Highlights

sales
Industry Type: BPO
qualification
सर्व शैक्षणिक पातळ्या
gender
All genders
jobShift
6 days working | Flexible Shift

Job चे वर्णन

We are looking for a Customer Care Representative to join our team at Netbook Internet Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹14000 - ₹18000 and a dynamic environment with opportunities for growth.

Key Responsibilities:



  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates



Job Requirements:


The minimum qualification for this role is below 10th and candidate must be a fresher. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Flexible shift.

इतर details

  • It is a Full Time कस्टमर सपोर्ट / टेलिकलर job for candidates with Freshers.

More about this Customer Care Representative job

  1. What is the eligibility criteria to apply for this Customer Care Representative job?
    Ans: The candidate should be सर्व शैक्षणिक पातळ्या and above with Freshers of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹14000 - ₹18000 दरमहा that depends on your interview. It's a फुल टाईम job in Delhi.
  3. How many working days are there for this Customer Care Representative job?
    Ans: This Customer Care Representative job will have 6 working days.
  4. Are there any charges applicable while applying or joining this Customer Care Representative job?
    Ans: No, there is no fee applicable for applying this Customer Care Representative job and during the employment with the company, i.e., NETBOOK INTERNET PRIVATE LIMITED.
  5. Is it a work from home job?
    Ans: Yes, it’s a work from home job and can be done online.
  6. How many openings are there for this Customer Care Representative role?
    Ans: There is an immediate opening of 15 Customer Care Representative at NETBOOK INTERNET PRIVATE LIMITED
  7. Who can apply for this job?
    Ans: Both Male and Female candidates can apply for this कस्टमर सपोर्ट / टेलिकलर job.
  8. What are the timings of this Customer Care Representative job?
    Ans: This Customer Care Representative job has Flexible Shift.
आणखी वाचाdown-arrow

इतर details

Incentives

No

No. Of Working Days

6

Shift

Flexible

Contract Job

No

Salary

₹ 14000 - ₹ 18000

English Proficiency

No

Contact Person

Reena
Posted ३ दिवसांपूर्वी
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