Job Title: Customer Service Representative
Location: Salt Lake, Sector V, Kolkata
Work Type: Work from Office (Night Shift)
(Based on experience)
Fixed Weekend Off: Saturdays & Sundays
Free Cab Drop Facility
No Sales, No Target-Based Pressure
Travel Allowance Provided
Subsidised Meals Available
Provident Fund (PF) & Employee State Insurance (ESI)
Monthly Attendance Allowance: ₹1,000
Lucrative Annual Bonus: Up to ₹15,000
5 Days Working | 2 Weekly Offs
Handle inbound/outbound customer queries efficiently and professionally
Resolve customer issues and complaints with patience and empathy
Maintain records of interactions and transactions
Ensure customer satisfaction through quality service
Excellent communication and English speaking skills (spoken and written)
Immediate joiner
Basic computer knowledge
Prior customer service experience preferred (not mandatory)
Willingness to work night shifts
If this sounds like the opportunity for you, apply now and become a part of a supportive, growth-focused work environment!