Customer Care Manager

We are looking for an enthusiastic and dedicated SERVICE MANGER to become a valuable part of our team for NRL KIA based in Firozabad, located at Jain Nagar. The role offers ₹18000 - ₹25000 and involves managing customer calls, delivering outstanding customer service related to Automobile. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

• Manage incoming and outgoing calls in a professional manner.

• Respond to customer inquiries, complaints, and concerns with a problem-solving mindset.

• Log customer interactions and track follow-ups.

• Offer timely and relevant solutions to resolve customer issues.

• Collaborate with team members to escalate and address more complex concerns.

• Meet key performance metrics including call handling time, customer satisfaction, and resolution rates.

Job Requirements:

We are seeking candidates with 0 - 0.5 years of experience in customer service or telecalling, who are proficient in Hindi. The role involves resolving customer complaints, providing the right information, and escalating complex problems to the relevant department when needed. A Graduate is required, and candidates must be open to working 6 days working during the Day shift.

• It is a Full Time कस्टमर सपोर्ट / टेलिकलर job for candidates with 0 - 6 months of experience.

More about this Customer Care Manager job

1. What is the eligibility criteria to apply for this Customer Care Manager job?
   Ans: The candidate should be ग्रेजुएट आणि त्याहून अधिक and above with 0 - 6 months of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹18000 - ₹25000 दरमहा that depends on your interview. It's a फुल टाईम job in Firozabad.
3. How many working days are there for this Customer Care Manager job?
   Ans: This Customer Care Manager job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Care Manager job?
   Ans: No, there is no fee applicable for applying this Customer Care Manager job and during the employment with the company, i.e., RAJ CONSULTANCY.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Manager role?
   Ans: There is an immediate opening of 5 Customer Care Manager at RAJ CONSULTANCY
7. Who can apply for this job?
   Ans: Only Male candidates can apply for this कस्टमर सपोर्ट / टेलिकलर job.
8. What are the timings of this Customer Care Manager job?
   Ans: This Customer Care Manager job has Day Shift.