Customer Support Executive
Qualification - 10+2 / 10+3 / ANY Graduates / Under Grads / BE / MBA / MCA
Experience - 2 to 5 Years in Voice process
Location :- BANGALORE
Salary - 15000-25000
Responsibilities :-
Ensure customer requests are resolved efficiently and effectively while addressing the customers stated and unstated short-term & long-term needs
Meet or exceed performance expectations based on key performance indicators across customer experience, effectiveness, efficiency, and other metrics
Identify, resolve, and escalate risks and trends that may impact the customer experience
Represent the voice of the customer by helping to provide product and customer experience feedback along with recommended enhancements
Be adaptable and flexible to support business needs, including short-term scheduling adjustments Be a part of creating a fun and engaging culture
Contact
Gagandeep Singh
9986912296