Customer Care Executive

Job Summary:

We are seeking dedicated Customer Care Executives to assist global clients via different platforms in a simulated support environment. If you’re enthusiastic, have a knack for writing, and love solving customer issues, this is your opportunity to grow with us.

Roles & Responsibilities:

Respond to international customer queries professionally through live chat/email.

Understand customer concerns and offer effective resolutions.

Maintain a courteous and friendly tone while following scripts when needed.

Accurately log all interactions in the support system.

Escalate unresolved issues to the appropriate team.

Stay updated on products, services, and internal procedures.

Meet KPIs such as resolution time and customer satisfaction.

Required Skills & Qualifications:

Excellent written English (grammar, punctuation, tone).

Good reading comprehension and analytical skills.

Familiarity with MS Office, email writing, internet use.

Strong multitasking and time-management skills.

Customer service experience is a plus but not mandatory.

Flexible to work in rotational shifts.

Eligibility Criteria:

Qualification: 12th Pass and above

Experience: 0 to 5 years

Age: 18 – 30 years

Good typing speed and accuracy required

• It is a Full Time कस्टमर सपोर्ट / टेलिकलर job for candidates with 0 - 2 years of experience.

More about this Customer Care Executive job

1. What is the eligibility criteria to apply for this Customer Care Executive job?
   Ans: The candidate should be 12वी पास आणि त्याहून अधिक and above with 0 - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹18000 - ₹25000 दरमहा that depends on your interview. It's a फुल टाईम job in Bangalore.
3. How many working days are there for this Customer Care Executive job?
   Ans: This Customer Care Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Care Executive job?
   Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., VICTA EARLYJOBS TECHNOLOGIES PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Executive role?
   Ans: There is an immediate opening of 50 Customer Care Executive at VICTA EARLYJOBS TECHNOLOGIES PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this कस्टमर सपोर्ट / टेलिकलर job.
8. What are the timings of this Customer Care Executive job?
   Ans: This Customer Care Executive job has Rotational Shift.