Customer Care Executive

Job Description: We are hiring Customer Support Agents for our Hamilton office. The selected candidates will be responsible for handling calls from both customers and riders, ensuring effective communication and resolution of queries.

Key Responsibilities:

• Handle inbound and outbound calls efficiently.

• Address queries from customers and riders professionally.

• Provide accurate information and resolve customer concerns effectively.

• Maintain a high level of customer satisfaction through exceptional service.

• Adhere to company policies and guidelines.

Eligibility Criteria:

• Proficiency in English and Hindi (spoken, written, and comprehension).

• Both freshers and experienced candidates can apply.

• Open to graduates and undergraduates.

• Candidates with a minimum of 6 months of documented experience in any customer service role will be preferred.

• Willingness to work six days a week with one rotational week off.

• Must successfully complete paid training and certification.

Screening Process:

• HR Interview

• Functional Test

Operations Interview

• It is a Full Time कस्टमर सपोर्ट / टेलिकलर job for candidates with 0 - 4 years of experience.

More about this Customer Care Executive job

1. What is the eligibility criteria to apply for this Customer Care Executive job?
   Ans: The candidate should be 12वी पास आणि त्याहून अधिक and above with 0 - 4 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹12000 - ₹15000 दरमहा that depends on your interview. It's a फुल टाईम job in Lucknow.
3. How many working days are there for this Customer Care Executive job?
   Ans: This Customer Care Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Care Executive job?
   Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., UPSKILL ACADEMY.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Executive role?
   Ans: There is an immediate opening of 40 Customer Care Executive at UPSKILL ACADEMY
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this कस्टमर सपोर्ट / टेलिकलर job.
8. What are the timings of this Customer Care Executive job?
   Ans: This Customer Care Executive job has Rotational Shift.