Customer Care Executive

17,500 - 35,500 /month

Umbrella Infocare Private Limited

Wilson Garden, Bangalore

कस्टमर सपोर्ट / टेलिकलर मध्ये 0 - 1 वर्षे अनुभव

New Job

7 ओपनिंग

फुल टाईम

Job Highlights

Industry Type: BPO

10वी पास आणि त्याहून अधिक

All genders

5 days working | Flexible Shift

Job Benefits: Cab, Meal, Insurance, PF, Medical Benefits

तुम्ही यासाठी योग्य आहात का हे पाहण्यासाठी रजिस्टर करा!

Job चे वर्णन

We are looking for a Customer Care Executive to join our team at Umbrella Infocare Private Limited. The role offers ₹17500 - ₹35500 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.

Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

Log customer interactions and track follow-ups.

Offer timely and relevant solutions to resolve customer issues.

Collaborate with team members to escalate and address more complex concerns.

Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 10th Pass and 0 - 1 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 5 days working week during the Flexible shift.

इतर details

It is a Full Time कस्टमर सपोर्ट / टेलिकलर job for candidates with 0 - 1 years of experience.

More about this Customer Care Executive job

What is the eligibility criteria to apply for this Customer Care Executive job?
Ans: The candidate should be 10वी पास आणि त्याहून अधिक and above with 0 - 1 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹17500 - ₹35500 दरमहा that depends on your interview. It's a फुल टाईम job in Bangalore.
How many working days are there for this Customer Care Executive job?
Ans: This Customer Care Executive job will have 5 working days.
Are there any charges applicable while applying or joining this Customer Care Executive job?
Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., UMBRELLA INFOCARE PRIVATE LIMITED.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Customer Care Executive role?
Ans: There is an immediate opening of 7 Customer Care Executive at UMBRELLA INFOCARE PRIVATE LIMITED
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this कस्टमर सपोर्ट / टेलिकलर job.
What are the timings of this Customer Care Executive job?
Ans: This Customer Care Executive job has Flexible Shift.