Customer Care Executive

10,000 - 12,000 /month

Teleperformance

Park Street, Kolkata

कस्टमर सपोर्ट / टेलिकलर मध्ये 0 - 1 वर्षे अनुभव

New Job

99 ओपनिंग

फुल टाईम

आवश्यक skills

Domestic Calling

Job Highlights

Industry Type: Loan/ Credit Card

Languages: Hindi, Bengali

12वी पास आणि त्याहून अधिक

All genders

6 days working | Rotational Shift

Job Benefits: PF, Medical Benefits

Aadhar Card

तुम्ही यासाठी योग्य आहात का हे पाहण्यासाठी रजिस्टर करा!

Job चे वर्णन

We are looking for an enthusiastic and dedicated Customer Care Executive to become a valuable part of our team for Teleperformance based in Kolkata, located at Park Street. The role offers ₹10000 - ₹12000 and involves managing customer calls, delivering outstanding customer service related to Loan/ Credit Card. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints, and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction, and resolution rates.

Job Requirements:

We are seeking candidates with 0 - 1 years of experience in customer service or telecalling, who are proficient in Hindi, Bengali. The role involves resolving customer complaints, providing the right information, and escalating complex problems to the relevant department when needed. A 12th Pass is required, and candidates must be open to working 6 days working during the Rotational shift.

इतर details

It is a Full Time कस्टमर सपोर्ट / टेलिकलर job for candidates with 0 - 1 years of experience.

More about this Customer Care Executive job

What is the eligibility criteria to apply for this Customer Care Executive job?
Ans: The candidate should be 12वी पास आणि त्याहून अधिक and above with 0 - 1 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹10000 - ₹12000 दरमहा that depends on your interview. It's a फुल टाईम job in Kolkata.
How many working days are there for this Customer Care Executive job?
Ans: This Customer Care Executive job will have 6 working days.
Are there any charges applicable while applying or joining this Customer Care Executive job?
Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., Teleperformance.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Customer Care Executive role?
Ans: There is an immediate opening of 99 Customer Care Executive at Teleperformance
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this कस्टमर सपोर्ट / टेलिकलर job.
What are the timings of this Customer Care Executive job?
Ans: This Customer Care Executive job has Rotational Shift.