Company Overview
Technotask Business Solutions Pvt Ltd is a leading player in the BPO-BPM industry, specializing in Contact Centre Services, Inbound and Outbound Project Management, and HRO space. With a focus on Startup ecosystem industries like ECom, Fintech, Foodtech, and Apparel Fashion, TTBS provides support to major E-Com companies and leading brands. The company's core competencies include Customer support, ITEs, and Business Analytics, with a commitment to delivering high efficiency and quality.
Job Overview
Hiring Customer Support Executive at Technotask Business Solutions Pvt Ltd, Bhopal, Madhya Pradesh, India. Full-time position for Fresher (Less than 1 year of experience).
Qualifications And Skills
Chat Handling
Good in grammar
Customer handling
Good in English
Team bonding
Good in Email Writing
Roles And Responsibilities
Provide exceptional customer support via chat, email, and phone
Handle customer queries efficiently and professionally
Maintain customer satisfaction and resolve issues promptly
Collaborate with team members for effective problem-solving
Demonstrate excellent communication skills in English
Ensure accurate and grammatically correct responses
Adhere to company guidelines and processes for customer support
Build positive relationships with customers and ensure a seamless support experience