Customer Care Executive

salary 15,000 - 40,000 /month
company-logo
job companyTech Mahindra
job location Malad (West), Mumbai
job experienceकस्टमर सपोर्ट / टेलिकलर मध्ये 6 - 36 महिने अनुभव
New Job
10 ओपनिंग
full_time फुल टाईम

आवश्यक skills

Domestic Calling
International Calling

Job Highlights

sales
Industry Type: BPO
qualification
12वी पास आणि त्याहून अधिक
gender
All genders
jobShift
5 days working | Rotational Shift
star
Job Benefits: Cab, PF

Job चे वर्णन

We are looking for a Customer Care Executive to join our team [••company_name_label••]. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹15000 - ₹51000 and a dynamic environment with opportunities for growth.

Key Responsibilities:



  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates



Job Requirements:


The minimum qualification for this role is 12th Pass and 0.5 - 3 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the Rotational shift.

इतर details

  • It is a Full Time कस्टमर सपोर्ट / टेलिकलर job for candidates with 6 months - 3 years of experience.

More about this Customer Care Executive job

  1. What is the eligibility criteria to apply for this Customer Care Executive job?
    Ans: The candidate should be 12वी पास आणि त्याहून अधिक and above with 6 months - 3 years of experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹15000 - ₹40000 दरमहा that depends on your interview. It's a फुल टाईम job in Mumbai.
  3. How many working days are there for this Customer Care Executive job?
    Ans: This Customer Care Executive job will have 5 working days.
  4. Are there any charges applicable while applying or joining this Customer Care Executive job?
    Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., TECH MAHINDRA.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this Customer Care Executive role?
    Ans: There is an immediate opening of 10 Customer Care Executive at TECH MAHINDRA
  7. Who can apply for this job?
    Ans: Both Male and Female candidates can apply for this कस्टमर सपोर्ट / टेलिकलर job.
  8. What are the timings of this Customer Care Executive job?
    Ans: This Customer Care Executive job has Rotational Shift.
Candidates can call HR for more info.
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इतर details

No. Of Working Days

5

Benefits

Cab, PF

Skills Required

Domestic Calling, International Calling

Shift

Rotational

Salary

₹ 15000 - ₹ 51000

English Proficiency

Yes

Contact Person

Akanksha Salunkhe

इंटरव्ह्यूचा पत्ता

Malad (West) Mumbai
Posted ७ तासांपूर्वी
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