🚨 We’re Hiring! | Customer Delight Cell (CDC) Agent
📍 Location: Indira Nagar, Bangalore
🐶 Company: Supertails.com – India’s first-of-its-kind digital pet care platform.
Are you passionate about pets and love helping people? This is your chance to be part of a growing brand that’s revolutionizing pet care in India. Supertails.com offers veterinary telehealth services and doorstep delivery of pet products — all powered by empathy and tech.
🔹 What You’ll Do
• Handle customer calls & resolve queries
• Maintain records of interactions
• Follow up on customer requests
• Escalate unresolved concerns to the right teams
🔹 What We Offer
• Competitive salary
• Health insurance for you & your family
• Growth-oriented, empathetic work culture
• A chance to make a real difference in the pet care ecosystem
🔹 What We’re Looking For
• 2+ years in a customer-facing role (voice & non-voice)
• Fluent English & strong interpersonal skills
• Ability to work under pressure
• Pet parents & those with e-commerce experience preferred
• Bachelor’s or Master’s degree
If you’re looking to grow with a purpose-driven team and help pet parents across India, we’d love to hear from you! 🐾