Customer Care Executive

salary 25,000 - 28,000 /month
company-logo
job companySmart Technology
job location Shyamal, Ahmedabad
job experienceकस्टमर सपोर्ट / टेलिकलर मध्ये 6 - 48 महिने अनुभव
1 ओपनिंग
full_time फुल टाईम

Job Highlights

sales
Industry Type: B2B Sales
sales
Languages: Gujarati
qualification
12वी पास आणि त्याहून अधिक
gender
Females Only
jobShift
6 days working | Day Shift

Job चे वर्णन

We are looking for a Customer Care Executive to join our team at Smart Technology. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to B2B Sales. The role offers ₹25000 - ₹28000 and a dynamic environment with opportunities for growth.

Key Responsibilities:



  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates



Job Requirements:


The minimum qualification for this role is 12th Pass and 0.5 - 4 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

इतर details

  • It is a Full Time कस्टमर सपोर्ट / टेलिकलर job for candidates with 6 months - 4 years of experience.

More about this Customer Care Executive job

  1. What is the eligibility criteria to apply for this Customer Care Executive job?
    Ans: The candidate should be 12वी पास आणि त्याहून अधिक and above with 6 months - 4 years of experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹25000 - ₹28000 दरमहा that depends on your interview. It's a फुल टाईम job in Ahmedabad.
  3. How many working days are there for this Customer Care Executive job?
    Ans: This Customer Care Executive job will have 6 working days.
  4. Are there any charges applicable while applying or joining this Customer Care Executive job?
    Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., SMART TECHNOLOGY.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this Customer Care Executive role?
    Ans: There is an immediate opening of 1 Customer Care Executive at SMART TECHNOLOGY
  7. Who can apply for this job?
    Ans: Only Female candidates can apply for this कस्टमर सपोर्ट / टेलिकलर job.
  8. What are the timings of this Customer Care Executive job?
    Ans: This Customer Care Executive job has Day Shift.
Candidates can call HR for more info.
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इतर details

Incentives

No

No. Of Working Days

6

Shift

Day

Contract Job

No

Salary

₹ 25000 - ₹ 28000

Regional Languages

Gujarati

English Proficiency

No

Contact Person

Ayushi

इंटरव्ह्यूचा पत्ता

Sidhivinayk Tower
Posted 10+ days ago
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