Customer Care Executive

We are seeking a motivated and professional [••Customer service executive••] to join our team . This role involves handling calls, providing exceptional customer support, and addressing queries and concerns. The role offers a dynamic environment with opportunities for growth.

Key Responsibilities:

• Handle customer calls in a professional and efficient manner.

• Address customer queries, concerns, and complaints with a problem-solving approach.

• Maintain accurate records of customer interactions and follow-ups.

• Provide timely and relevant information to customers to resolve their issues.

• Work collaboratively with other teams to escalate and resolve complex issues.

• Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates.

Job Requirements:

The ideal candidate should have experience in customer service or a telecaller role and should be proficient. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. This position requires [••HSC••], and the candidate should be willing to work [••Night shift and rotational shifts••] .

• It is a Full Time कस्टमर सपोर्ट / टेलिकलर job for candidates with 0 - 4 years of experience.

More about this Customer Care Executive job

1. What is the eligibility criteria to apply for this Customer Care Executive job?
   Ans: The candidate should be 12वी पास आणि त्याहून अधिक and above with 0 - 4 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹45000 दरमहा + इनसेन्टिव्ज that depends on your interview. It's a फुल टाईम job in Mumbai.
3. How many working days are there for this Customer Care Executive job?
   Ans: This Customer Care Executive job will have 5 working days.
4. Are there any charges applicable while applying or joining this Customer Care Executive job?
   Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., SINGH CONSULTANCY.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Executive role?
   Ans: There is an immediate opening of 45 Customer Care Executive at SINGH CONSULTANCY
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this कस्टमर सपोर्ट / टेलिकलर job.
8. What are the timings of this Customer Care Executive job?
   Ans: This Customer Care Executive job has Rotational Shift.