Customer Care Executive

12,000 - 20,000 /month

Sharp Thinkers

turbhe, Navi Mumbai

कस्टमर सपोर्ट / टेलिकलर मध्ये 0 - 6 महिने अनुभव

New Job

99 ओपनिंग

फुल टाईम

आवश्यक skills

Computer Knowledge

Domestic Calling

International Calling

Query Resolution

Job Highlights

Industry Type: Telecom / ISP

Languages: Telugu, Kannada

12वी पास आणि त्याहून अधिक

All genders

6 days working | Day Shift

Job Benefits: PF

तुम्ही यासाठी योग्य आहात का हे पाहण्यासाठी रजिस्टर करा!

Job चे वर्णन

We are looking for a Customer Care Executive to join our team at Sharp Thinkers. The role offers ₹12000 - ₹20000 and involves managing customer calls, delivering outstanding customer service related to Telecom / ISP. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.

Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

Log customer interactions and track follow-ups.

Offer timely and relevant solutions to resolve customer issues.

Collaborate with team members to escalate and address more complex concerns.

Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 0.5 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

इतर details

It is a Full Time कस्टमर सपोर्ट / टेलिकलर job for candidates with 0 - 6 months of experience.

More about this Customer Care Executive job

What is the eligibility criteria to apply for this Customer Care Executive job?
Ans: The candidate should be 12वी पास आणि त्याहून अधिक and above with 0 - 6 months of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹12000 - ₹20000 दरमहा that depends on your interview. It's a फुल टाईम job in Mumbai.
How many working days are there for this Customer Care Executive job?
Ans: This Customer Care Executive job will have 6 working days.
Are there any charges applicable while applying or joining this Customer Care Executive job?
Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., SHARP THINKERS.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Customer Care Executive role?
Ans: There is an immediate opening of 99 Customer Care Executive at SHARP THINKERS
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this कस्टमर सपोर्ट / टेलिकलर job.
What are the timings of this Customer Care Executive job?
Ans: This Customer Care Executive job has Day Shift.