We are looking Customer support regarding INX DHL
We're seeking a highly skilled Customer Support Manager to join our team, focusing on delivering exceptional service to our existing customers. You'll handle customer inquiries, resolve issues, and identify opportunities to retain and grow our customer base.
Key Responsibilities:
- Respond to customer inquiries via phone, email, and customer meeting
- Resolve customer complaints and issues in a timely and professional manner
- Proactively work on customer retention through effective relationship building
- Identify opportunities to upsell or cross-sell DHL services
- Document customer interactions and feedback for continuous improvement
-Finance & Admin skill also matter