Customer Care Executive

Job summary:

We are looking for a dedicated and customer-focused Hindi Customer Care Executive to join our support team. The ideal candidate will handle customer inquiries, complaints, and feedback primarily in Hindi, ensuring excellent service delivery and customer satisfaction.

Key Responsibilities:

Handle inbound and outbound calls, emails, or chat support in Hindi.

Resolve customer complaints efficiently and effectively.

Provide accurate information about products/services.

Maintain customer records by updating account information.

Follow communication procedures, guidelines, and policies.

Escalate unresolved issues to the appropriate internal teams.

Ensure high levels of customer satisfaction and professionalism.

Requirements:

Proficiency in Hindi (spoken and written) is mandatory.

Basic understanding of English preferred.

Excellent communication and interpersonal skills.

Prior experience in customer service is a plus.

Ability to work in a fast-paced environment.

Basic computer knowledge (MS Office, CRM systems, etc.).

Problem-solving attitude and patience.

• It is a Full Time कस्टमर सपोर्ट / टेलिकलर job for candidates with 0 - 6 months of experience.

More about this Customer Care Executive job

1. What is the eligibility criteria to apply for this Customer Care Executive job?
   Ans: The candidate should be 12वी पास आणि त्याहून अधिक and above with 0 - 6 months of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹16000 - ₹18000 दरमहा that depends on your interview. It's a फुल टाईम job in Bangalore.
3. How many working days are there for this Customer Care Executive job?
   Ans: This Customer Care Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Care Executive job?
   Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., GLOBIVA COMPANY.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Executive role?
   Ans: There is an immediate opening of 50 Customer Care Executive at GLOBIVA COMPANY
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this कस्टमर सपोर्ट / टेलिकलर job.
8. What are the timings of this Customer Care Executive job?
   Ans: This Customer Care Executive job has Rotational Shift.