Customer Care Executive

salary 25,000 - 45,000 /month*
company-logo
job companyClub Resorto Vacations Private Limited
job location Govind Puri, Delhi
incentive₹10,000 incentives included
job experienceकस्टमर सपोर्ट / टेलिकलर मध्ये 0 - 3 वर्षे अनुभव
5 ओपनिंग
* Incentives included
full_time फुल टाईम

आवश्यक skills

Computer Knowledge
Domestic Calling
Query Resolution

Job Highlights

sales
Industry Type: Hospitality, Travel & Tourism
sales
Languages: Hindi, Tamil
qualification
12वी पास आणि त्याहून अधिक
gender
All genders
jobShift
6 days working | Day Shift
star
Internet Connection, Laptop/Desktop, PAN Card, Aadhar Card, Bank Account

Job चे वर्णन

We are seeking a motivated and professional Customer Care Executive to join our team for Club Resorto Vacations Private Limited in Delhi at our Govind Puri location. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Hospitality, Travel & Tourism. The role offers ₹15000 - ₹35000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

  • Handle customer calls in a professional and efficient manner.
  • Address customer queries, concerns, and complaints with a problem-solving approach.
  • Maintain accurate records of customer interactions and follow-ups.
  • Provide timely and relevant information to customers to resolve their issues.
  • Work collaboratively with other teams to escalate and resolve complex issues.
  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates.

Job Requirements:

The ideal candidate should have 0 - 3 years of experience in customer service or a telecaller role and should be proficient in Tamil, Hindi. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. This position requires 12th Pass, and the candidate should be willing to work 6 days working during the Day shift.

इतर details

  • It is a Full Time कस्टमर सपोर्ट / टेलिकलर job for candidates with 0 - 3 years of experience.

More about this Customer Care Executive job

  1. What is the eligibility criteria to apply for this Customer Care Executive job?
    Ans: The candidate should be 12वी पास आणि त्याहून अधिक and above with 0 - 3 years of experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹25000 - ₹45000 दरमहा + इनसेन्टिव्ज that depends on your interview. It's a फुल टाईम job in Delhi.
  3. How many working days are there for this Customer Care Executive job?
    Ans: This Customer Care Executive job will have 6 working days.
  4. Are there any charges applicable while applying or joining this Customer Care Executive job?
    Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., CLUB RESORTO VACATIONS PRIVATE LIMITED.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this Customer Care Executive role?
    Ans: There is an immediate opening of 5 Customer Care Executive at CLUB RESORTO VACATIONS PRIVATE LIMITED
  7. Who can apply for this job?
    Ans: Both Male and Female candidates can apply for this कस्टमर सपोर्ट / टेलिकलर job.
  8. What are the timings of this Customer Care Executive job?
    Ans: This Customer Care Executive job has Day Shift.
Candidates can call HR for more info.
आणखी वाचाdown-arrow

इतर details

Incentives

Yes

No. Of Working Days

6 days working

Skills Required

Computer Knowledge, Domestic Calling, Query Resolution

Shift

Day

Contract Job

No

Salary

₹ 25000 - ₹ 45000

Regional Languages

Hindi, Tamil

English Proficiency

No

Contact Person

Nandani

इंटरव्ह्यूचा पत्ता

Building No. 76, 2nd Floor, Okhla Phase - 3
Posted 10+ days ago
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