Providing a welcoming and helpful environment for shoppers.
Responding to questions about books, products, store policies, and services. Helping customers find specific books or items.
Guiding customers through the checkout process, including processing payments and handling returns/exchanges.
Addressing concerns and finding solutions in a professional and timely manner.
Ensuring shelves are stocked and displays are presentable.
Adhering to guidelines for customer service, sales, and inventory management.