Customer Care Executive

salary 13,000 - 16,000 /month
company-logo
job companyAscent Bpo Services Private Limited
job location Sector 63, Noida
job experienceकस्टमर सपोर्ट / टेलिकलर मध्ये 0 - 3 वर्षे अनुभव
New Job
30 ओपनिंग
full_time फुल टाईम

Job Highlights

sales
Industry Type: BPO
qualification
12वी पास आणि त्याहून अधिक
gender
Males Only
jobShift
6 days working | Rotational Shift

Job चे वर्णन

We are looking for a Customer Care Executive to join our team at Ascent Bpo Services Private Limited. The role offers ₹13000 - ₹16000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:



  • Manage incoming and outgoing calls in a professional manner.

  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

  • Log customer interactions and track follow-ups.

  • Offer timely and relevant solutions to resolve customer issues.

  • Collaborate with team members to escalate and address more complex concerns.

  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.



Job Requirements:


The minimum qualification for this role is 12th Pass and 0 - 3 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Rotational shift.

इतर details

  • It is a Full Time कस्टमर सपोर्ट / टेलिकलर job for candidates with 0 - 3 years of experience.

More about this Customer Care Executive job

  1. What is the eligibility criteria to apply for this Customer Care Executive job?
    Ans: The candidate should be 12वी पास आणि त्याहून अधिक and above with 0 - 3 years of experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹13000 - ₹16000 दरमहा that depends on your interview. It's a फुल टाईम job in Noida.
  3. How many working days are there for this Customer Care Executive job?
    Ans: This Customer Care Executive job will have 6 working days.
  4. Are there any charges applicable while applying or joining this Customer Care Executive job?
    Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., ASCENT BPO SERVICES PRIVATE LIMITED.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this Customer Care Executive role?
    Ans: There is an immediate opening of 30 Customer Care Executive at ASCENT BPO SERVICES PRIVATE LIMITED
  7. Who can apply for this job?
    Ans: Only Male candidates can apply for this कस्टमर सपोर्ट / टेलिकलर job.
  8. What are the timings of this Customer Care Executive job?
    Ans: This Customer Care Executive job has Rotational Shift.
Candidates can call HR for more info.
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इतर details

Incentives

No

No. Of Working Days

6

Shift

Rotational

Contract Job

No

Salary

₹ 13000 - ₹ 16000

English Proficiency

No

Contact Person

Team HR

इंटरव्ह्यूचा पत्ता

Sector 63, Noida
Posted एका दिवसापूर्वी
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