Company: Altruist Technologies Private Limited
Customer Care Executive (Voice & Sales Process) - BPO
Location:
Altruist India Pvt Ltd Chambers, #4, 5, 6, behind RNS MOTORS, Garvebhavi Palya, Bengaluru, 560068
Notice Period: Immediate
Shift Timings: Day Shift
Work Type: On Site
Salary: ₹14000 - ₹22000 INR
Language: English, Tamil, Hindi, Marathi
Skills: Excel, Computer
Experience: 0 - 3 years
Qualification: 12th
Age: 18 - 30 years
Job Description: Customer Care Executive (Voice & Sales Process)
We are seeking Customer Care Executives to join our dynamic team for both Voice and Sales processes. As a Customer Care Executive, you will handle incoming calls, address customer inquiries, provide information about our products/services, and promote sales through effective communication. Fluency in English is mandatory, along with proficiency in any one of the following languages: Hindi, Marathi, Tamil, Telugu, Malayalam, or Kannada.
Qualifications:
- Minimum educational qualification: 12th pass.
- Age between 18 to 30 years.
- Strong verbal and written communication skills in English and one regional language.
- Ability to empathize with customers and resolve their queries efficiently.
- Prior experience in customer service or sales will be advantageous.
Responsibilities:
- Manage and resolve customer complaints.
- Achieve sales targets and goals set by the company.
- Maintain customer satisfaction through excellent service.
Salary and Benefits:
- Salary range: INR 18,000 per month.
- Incentives based on performance.
- Comprehensive training and growth opportunities.
Join our team and embark on a fulfilling career in customer care and sales. Apply now to make a difference in customer satisfaction and business growth!