Customer Associate

Position Details:

• Job Role: Customer Service Associate

• Departments: Sales & Collections (Outbound Voice)

• Projects: Tata Motors Sales L1, Tyger Capital Linguistic

• Job Type: Full-time

Job Responsibilities:

• Make outbound calls to existing or potential customers

• Promote products or services and explain benefits

• Handle payment reminders and collection follow-ups

• Address customer inquiries professionally and resolve issues

• Record customer information accurately in the system

• Achieve individual and team sales/collection targets

Candidate Profile:

• Education: Graduate or Undergraduate from any discipline

• Experience: Open to freshers and experienced candidates

• Communication: Excellent spoken and written English

Required Skills:

• Strong communication and listening abilities

• Confident, courteous, and customer-centric approach

• Ability to adapt to changing processes and requirements

• Quick learner with a positive attitude

• Capable of handling work pressure and meeting targets

• Self-driven and result-oriented

Work Schedule:

• Male Candidates: Rotational shifts (24x7)

• Female Candidates: Day shifts (between 7:00 AM – 7:00 PM)

• Working Days: 6 days a week

• Week Offs: Rotational (no fixed off)

Selection Process:

• HR Round

• Operations Round

• Client Interview

• Final Assessment

Why Work With Us?

• Opportunity to work with leading industry clients

• Dynamic work environment with growth potential

• Training and support for skill development

• Performance-based career progression

• It is a Full Time कस्टमर सपोर्ट / टेलिकलर job for candidates with 0 - 5 years of experience.

More about this Customer Associate job

1. What is the eligibility criteria to apply for this Customer Associate job?
   Ans: The candidate should be 12वी पास आणि त्याहून अधिक and above with 0 - 5 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹22000 - ₹27000 दरमहा that depends on your interview. It's a फुल टाईम job in Mumbai.
3. How many working days are there for this Customer Associate job?
   Ans: This Customer Associate job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Associate job?
   Ans: No, there is no fee applicable for applying this Customer Associate job and during the employment with the company, i.e., COGENT E SERVICES.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Associate role?
   Ans: There is an immediate opening of 10 Customer Associate at COGENT E SERVICES
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this कस्टमर सपोर्ट / टेलिकलर job.
8. What are the timings of this Customer Associate job?
   Ans: This Customer Associate job has Day Shift.