Counsellor

25,000 - 35,100 /month*

Ll Tech Solutions Private Limited

Andheri (East), Mumbai

₹100 incentives included

कस्टमर सपोर्ट / टेलिकलर मध्ये 1 - 2 वर्षे अनुभव

20 ओपनिंग

* Incentives included

फुल टाईम

आवश्यक skills

International Calling

Job Highlights

Industry Type: BPO

Languages: Hindi, Marathi

12वी पास आणि त्याहून अधिक

Males Only

5 days working | Night Shift

PAN Card, Aadhar Card

तुम्ही यासाठी योग्य आहात का हे पाहण्यासाठी रजिस्टर करा!

Job चे वर्णन

We are looking for a VIP Product Counsellor to join our team at Ll Tech Solutions Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹25000 - ₹35100 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner

Address customer queries, concerns, and complaints with a problem-solving approach

Maintain accurate records of customer interactions and follow-ups

Provide timely and relevant information to customers to resolve their issues

Work collaboratively with other teams to escalate and resolve complex issues

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and 1 - 2 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the Night shift.

इतर details

It is a Full Time कस्टमर सपोर्ट / टेलिकलर job for candidates with 1 - 2 years of experience.

More about this Counsellor job

What is the eligibility criteria to apply for this Counsellor job?
Ans: The candidate should be 12वी पास आणि त्याहून अधिक and above with 1 - 2 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹25000 - ₹35000 दरमहा + इनसेन्टिव्ज that depends on your interview. It's a फुल टाईम job in Mumbai.
How many working days are there for this Counsellor job?
Ans: This Counsellor job will have 5 working days.
Are there any charges applicable while applying or joining this Counsellor job?
Ans: No, there is no fee applicable for applying this Counsellor job and during the employment with the company, i.e., LL TECH SOLUTIONS PRIVATE LIMITED.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Counsellor role?
Ans: There is an immediate opening of 20 Counsellor at LL TECH SOLUTIONS PRIVATE LIMITED
Who can apply for this job?
Ans: Only Male candidates can apply for this कस्टमर सपोर्ट / टेलिकलर job.
What are the timings of this Counsellor job?
Ans: This Counsellor job has Night Shift.